Privacy policy
The short version: we collect only what we need to answer you and run this site, and we never sell your information.
Paddock Networks (ABN 32 385 519 280) runs this site. This page explains what information we collect, why we collect it, and what we do with it. We handle your information in line with the Australian Privacy Principles under the Privacy Act 1988.
What we collect
- When you send an enquiry. Your name, email address, phone number (if you give one) and the message you write, plus standard technical details sent with the form, such as your IP address, browser type and the page you came from.
- When you visit the site. Standard analytics such as the pages you view, your rough location and your device type, collected through Google Analytics (GA4). Our content network and web host also keep basic visit statistics and server logs for security.
How we use it
- To reply to your enquiry and put a plan and price together.
- To see which pages are useful and keep the site working and secure.
We do not use your details for unrelated marketing, we do not add you to a mailing list, and we do not sell or rent your information to anyone.
Who we share it with
We share information only with the services we use to run this site, and only as far as they need it to do their job:
- The servers that host the website, including our content network (Cloudflare).
- Google Analytics, which gives us aggregate figures on how people use the site.
- A spam filter, which checks each enquiry and its technical details for spam before it reaches us.
- An email delivery service, which carries your enquiry to our inbox.
Some of these services store or process data outside Australia, including in the United States. Where we disclose information overseas, we take reasonable steps to make sure it is handled in a way consistent with the Australian Privacy Principles.
We may also disclose information where the law requires it. Otherwise, your information stays with us.
Cookies and analytics
The site uses Google Analytics, which sets cookies to measure how people use the site. You can refuse cookies in your browser, or use the Google Analytics opt out, and the site will still work.
Keeping your information
We keep personal information only as long as we need it for the purposes above, or as long as the law requires. After that we take reasonable steps to destroy it or de-identify it. We take reasonable steps to protect what we hold.
Your choices
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Use the contact form or phone us and we will sort it out. If you are unhappy with how we have handled your information, please tell us first. If we cannot resolve it, you can raise it with the Office of the Australian Information Commissioner at oaic.gov.au.
Contact us about privacy
Paddock Networks (ABN 32 385 519 280).
Phone 02 8355 5455, or use the contact form.
Last updated 3 November 2026.